2024 NIADA Convention

 
NIADA Convention 2024 Coming to Las Vegas

The National Independent Auto Dealers Assocation (NIADA) announced their 2024 convention has been scheduled for June 17-20, 2024, at the Wynn Convention center in Las Vegas, Nevada.  The annual NAIDA convention is considered the educational event of the year for used car dealers and Central Vermont Auto Mart has participated in NIADA conventions, gaining valuable insights into what today's used car buyers are looking for.  This education has contributed to many of the processes we use on a day-to-day basis to make our operations customer centric.

NIADA's mission statement reads:  "Promote, educate, and advocate for ethical independent automobile dealers and their consumers."  Our Team at Central Vermont Auto Mart believes in those same values and is currently the only independent used car dealers in the State of Vermont to be a member of NIADA and their 20-group program that promotes continued pier to pier learning opportunities.  In addition to membership at the national level with NiADA, Central Vermont Auto Mart in Montpelier, Vermont is also a member of VADA, the Vermont Vehicle and Automotive Distributors Association that has a code of ethics for members that requires member dealers to pledge to: 
  • Operate this business in accord with the highest standards of ethical conduct. 
  • Treat each customer in a fair, open, and honest manner, and fully comply with all laws that prohibit discrimination. 
  • Meet the transportation needs of our customers in a knowledgeable and professional manner. 
  • Represent our products clearly and factually, standing fully behind our warranties, direct and implied, and in all other ways justifying the customer's respect and confidence. 
  • Advertise our products in a positive, factual, and informative manner. 
  • Detail charges to assist our customers in understanding repair work and provide written estimates of any service work to be performed, upon request, or as required by law. 
  • Resolve customer concerns promptly and courteously. 
  • Put our promises in writing and stand behind them.
More details on VADA's pledge can be found by clicking here.

The Vermont Vehicle and Automotive Distributors Association (VADA) is a trade association of new and used car and truck dealers, along with motorcycle, recreational vehicle, farm equipment, power equipment, and construction equipment dealers, as well as motor vehicle service, autobody repair, and motor vehicle parts sales facilities.  At the beginning of 2024 all new franchised car dealers in Vermont and some of Vermont's used car dealers belong to the association and have taken the pledge.

Central Vermont Auto Marts involvement with NIADA, VADA, Used Car 20 Groups and training from industry leaders like COX Automotive and Solara brings the benefits to our customers that normally are reserved for franchised new car dealers, while allowing customers in Central Vermont to benefit from the lower overhead costs of a family ran independent used car dealership in Montpelier, Vermont. Â